CNY Hamper Operation is normal during MCO. Order now! 新年礼篮的运作一切如常, 请放心订购
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ECO Nest Farm 生態農莊
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Home » Return & Refund Policy

Return & Refund Policy

Our Delivery Strength
Packages are shipped via reliable courier services with a traceable link to trace your package online. Customer can monitor the delivery status online.

 

Special care is taken to protect fragile objects with proper wrapping material to minimise damages during handling and shipping such as boxes are amply sized and your items are well-protected. 

  


Return Policy
All products sold are replaceable with solid reason within 3 days after received. We carefully inspect the product before delivering to customers. If suspicious defect found on the packaging that you receive or we send you wrong item, you can reject to receive and inform the shipper to return the item to us. Or call our staff immediately and we will assist you on the return matter. After 3 days of item received, the return request will not be accepted.

 

 

Refund Policy
Once the item was confirmed received by us in good condition, the refund procedure will be in placed (executed). However, if the item is not returned as per the original condition such as quantity incorrect or packaging not in original condition, etc., further investigation will be required and refund will be on-hold. 

 

For other questions or doubts, kindly contact us (+6016-4371397) or email us (econestfarm@gmail.com)

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Categories
  • CNY Hamper Gift Box Series(Malaysia) 牛转钱坤礼盒系列(全马)
  • CNY Hamper 吉祥如意礼篮系列 (西马) Auspicious Blessing Series (West Malaysia)
  • CNY Hamper 喜福临门礼篮系列 (西马) Blissful Joy Series (West Malaysia)
  • CNY Hamper 晋爵昌盛礼篮系列 (砂拉越) Infinite Victoria Series (Sarawak)
  • Double Tea 双茶汇
  • External Treatment 外疗
  • Vitamode Health Supplement
  • ECO Herbal Tea 养生健美茶
  • Packed Edible Bird Nest 燕窝轻便装
  • Instant Edible Bird Nest Drinks 即饮燕窝
  • Healthy Dietary Food 健康纤维膳食
  • Genuine Original Bee Honey 纯正蜂蜜
  • Edible Bird Nest Gift 燕窝礼品
 

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